To make it easier for you to order InJoy DVDs and PowerPoint® Programs, we have two authorized distributors:
If you work in the medical or public health fields, please contact our approved partner WRS Group, LTD / Childbirth Graphics 1-800-299-3366
If you work for a school or public library please visit Visual Education Centre or call 800-668-0749.
We offer you four easy ways to place your order; online, by fax, by mail, or call us at 800-326-2082 ext. 2. We accept orders for our 30-Day Risk-Free Preview by phone, mail, or fax only (not online).
Please include the following with your order: Contact Name, Department, Company Name, Street Address, City, State, Zip Code, Phone #, Fax #, Email Address, and the Source Key/Coupon Code and Customer # (if) located on the back of your catalog or mailer. We may need to contact you directly if any of this information is not included with your order.
All orders are subjected to a final review.
InJoy is committed to helping you use our products most effectively. Most InJoy products come with a facilitator's guide and/or parent handouts, full of teaching tips, class activity ideas, and discussion questions.
You can download guides and handouts from the product page:
For many DVD and PowerPoint titles, access to the guide and any related handouts are also included on the disc or USB. Guides and handouts are intended for use only with purchased products.
If you have questions or need any other type of product support, contact our Customer Care Department at 800.326.2082 x2. Also, visit InCommunity for more teaching tips from other educators.
Allow at least 2 weeks in the U.S. when placing your order. In-stock items are shipped within 7-10 business days; orders within the contiguous United States are usually shipped via UPS and delivered within 7-10 business days after being shipped/picked up from the carrier. USPS is available for Hawaii, Alaska, Puerto Rico, APO (Army Post Office), and FPO (Fleet Post Office) addresses.
If you need to receive your order by a specific date or need expedited shipping, call Customer Care at 800-326-2082 ext. 2.
Outside the U.S.: We will determine the most cost-effective shipping method for your order. Delivery times vary, depending on location and the regulations of your country's customs department. You are responsible for charges incurred at customs. We strongly recommend researching your country's duty and tax rates before placing your order.
Understanding Books purchases are non-refundable and books are non-returnable, except in the case of defects in the material. We do require a 10 book minimum per title per language per order. You have one year from the purchase date to return defective books. Before returning defective books, please call Customer Care at 800-326-2082 ext. 2. Some restrictions may apply.
Multi-Shipment Contract Cancellation Fee:
Contracts for customized books must be paid in full and are not eligible for cancellation. For non-customized books, you may cancel your contract at any time; however, if you decide to cancel the contract, you will be required to pay 20% of the remaining contract balance. Other penalties may apply.
Distribution Policy:
Understanding Books and BASICS Guides are sold by InJoy to organizations involved in maternal health education. InJoy is the sole authorized distributor (sole source) of Understanding Books in the United States. Our intent is that our customers will distribute these materials to individual end users as part of an educational program.
Available exclusively through InJoy Health Education, your investment is automatically protected when you order from InJoy. Your purchase of a DVD or PowerPoint® Program includes a one-time, limited lifetime warranty for a defective product and a one-time, 3-year warranty replacement for lost or stolen programs. Encrypting or repurposing our products does automatically void any warranty or replacement program we have available. This warranty program does not apply to titles we distribute for other producers, clearance or certain sale items, or discontinued items. Some restrictions and fees do apply contact our Customer Care department for more information 1-800-326-2082 ext 2. For our policy regarding Understanding Books or BASICS Guides please refer to the Understanding Books or BASICS easy-read guides section of our policies.
Every InJoy childbirth education resource is…
Each product includes clear, high-quality videos and animations, helping you explain concepts easily and effectively.
InJoy’s experienced team, professional videography, and extensive quality-assurance process means you can trust that an InJoy product is a superior product.
We present evidence-based guidelines, utilize expert reviews, and update our products regularly, so you can be assured you are sharing the best information.
The colorful, fresh design used in every product appeals to today’s parents and helps them engage with the content—all while making your organization look good!
We listen to and collaborate with our customers every step of the way, so our products cover what you teach and are easy to use.