I agree with you Debbie. We have to mindful of the words we choose when talking with patients. I think it would be beneficial to have staff training sessions to talk about communication with patients during grief. In addition, ask staff about times they've felt uncomfortable in communicating with patients; how can we help each other?
I agree with you Debbie. We have to mindful of the words we choose when talking with patients. I think it would be beneficial to have staff training sessions to talk about communication with patients during grief. In addition, ask staff about times they've felt uncomfortable in communicating with patients; how can we help each other?
Debbie Young, MSL, LCCE, ICCE, ICBD, CLC has reacted to this post.
Debbie Young, MSL, LCCE, ICCE, ICBD, CLC