Provide Education That Keeps Parents Connected to You at Every Stage of Care

mockup of phone with custimzed pregnancy email on screen

Deliver the right information at the right time to parents with InTouch, a series of 90 video-rich weekly emails covering pregnancy through Baby’s first year. Emails are branded to your organization and scheduled to be sent based on the baby’s due date or birth date. Whether you’re with a small community hospital or a large health system, let InTouch drive your patient outreach and communication.

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Build Relationships

Stay connected to parents throughout their journey and across patient touchpoints starting early in pregnancy to encourage healthy choices and increase patient satisfaction, brand loyalty, and use of your services.


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Deliver Trusted Content

Each email contains InJoy's evidence-based videos, informative callouts, interactive questions, a personal way to connect with you, and links to your hospital's resources.


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Expand Your Reach

With unlimited enrollment, any number of people can sign up, including potential and existing patients, and their support people. It’s automated and easy, making it ideal for marketing, education, and clinical applications!


InTouch is coming soon!


FAQs


InTouch provides you with a low-maintenance way to attract new patients and engage the ones you already have. Giving patients information in small bits through weekly emails eliminates “information overload,” so they are more engaged with their own health and your organization’s services. Parents don’t need to learn a new technology or download an app, so it’s convenient for them, and the appealing visuals makes a great impression—they’ll look forward to receiving them each week!

Our ready-to-go email program saves you the time and money you’d invest if you created the same breadth of engaging content that InTouch provides, including hours of evidence-based video content. Patients are more likely to make healthier decisions when they have the right information and anticipatory guidance, which helps reduce healthcare costs in the long run. Plus, providers spend less time answering repetitive questions that are already answered in the emails.

You’ll provide InJoy with your information and we’ll set it up for you. InTouch provides the following customization options:

  • Create a name for your email series, such as City Center Baby News or Mountain Valley Parent.
  • Have your logo and colors appear in the email’s header and footer.
  • Add a “champion” to represent your organization for a more personalized patient experience! This is a contact person’s name and photo. There is also an option to allow your patients to send an email directly to the champion’s inbox or link to your patient portal.
  • Include links to all your maternity services, helpful resources, and social media pages. By having patients link back to your website, you keep your name front and center—parents are more likely to remember your services and recommend your hospital!

Sign-up forms can be embedded in your website, parents can text a code and receive a link to sign up, or existing patient lists can be exported from your own patient portal, class lists, or wherever you collect data. This system is HIPAA-compliant, but fully automated, so you can put the process on auto pilot! The service also includes ideas and templates for encouraging patient participation with InTouch through all your channels.

You will receive automated monthly reports, which gives insight into usage and engagement. You can also choose to send a survey about your services after birth and you’ll see the response data.

Our Promise to You

Every InJoy product is…

VISUALLY COMPELLING

Each product includes clear, high-quality videos and animations, helping you explain concepts easily and effectively.

SUPERIOR QUALITY

InJoy’s experienced team, professional videography, and extensive quality-assurance process means you can trust that an InJoy product is a superior product.

EVIDENCE-BASED

We present evidence-based guidelines, utilize expert reviews, and update our products regularly, so you can be assured you are sharing the best information.

MODERN

The colorful, fresh design used in every product appeals to today’s parents and helps them engage with the content—all while making your organization look good!

EASY TO USE

We listen to and collaborate with our customers every step of the way, so our products cover what you teach and are easy to use.